In response to the increased requests for information the Internal Revenue Service is adding 3,500 telephone representatives to answer some of the most common questions about Economic Impact Payments.
Though that number may seem abundant it certainly will not completely eliminate long hold times if you do choose to call. The IRS continues to encourage the use of IRS.gov to find answers. If you do call answers for most Economic Impact Payment questions will be available on the automated message for people who call the phone number provided in the letter (Notice 1444). Those who need additional assistance at the conclusion of the message will have the option of talking to a telephone representative.
The IRS regularly posts new and updated answers to the most frequently asked questions about Economic Impact Payments and the Get My Payment tool. Those who wish to know the status of their Economic Impact Payment are reminded to check Get My Payment regularly; the information is frequently updated as the IRS continues to process the remaining payments for delivery.
For those who are eligible for an Economic Impact Payment but aren’t required to file a tax return, the IRS reminds them the Non-Filers tool also remains available in English or Spanish for them to register for a payment.