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Notification for Track-and-Trace System Users

Track & Trace

MANUFACTURED CANNABIS SAFETY BRANCH

Notification for Track-and-Trace System Users

External transfer functionality will be removed January 15, 2020

Notification for Track-and-Trace System Users

The Track-and-Trace system is being reconfigured to disable External Transfer and Temporary Transporter functionality. This functionality was intended to be used solely to facilitate transactions between annual or provisional licensees who had been credentialed into Track-and-Trace and temporary licensees who had not yet received system access. As there are no remaining temporary licensees in California, this feature will be removed.

Beginning on January 15, 2020, you will no longer be able to transfer cannabis or cannabis products that are not tagged and uploaded as inventory in Track-and-Trace. All manifests for movement of cannabis items will be required to be generated through the Track-and-Trace system. Any pending external transfers must be completed prior to January 15, 2020.

A detailed bulletin about this change is available to system users. To access the bulletin, please log into your Track-and-Trace account and click on the envelope in the upper left-hand corner. Licensees are required to order Package Tags within five calendar days of receiving access to the Track-and-Trace system (§40517). If you have not yet ordered Package Tags, you must do so immediately. After ordering, it takes approximately 10 business days for tags to be delivered. Once you receive your tags, you must use them to document all cannabis inventory held on your premises and record all commercial cannabis activity.

Track-and-Trace System Resources

Detailed instruction booklets for California users of the Track-and-Trace System are available on the Metrc California website, www.metrc.com/california. The California Supplemental User Guide contains the following instructions that may aid you in ordering tags and inputting inventory prior to the removal of the External Transfer functionality:

  • Ordering Package Tags – page 48
  • Receiving Package Tags – page 52
  • Creating Packages from Existing Inventory – page 88

In addition, the California Transition Period Guide contains instructions for new users, including steps for uploading beginning inventory. 

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