§ 5048. Track and Trace System
(a) A licensee shall create and maintain an active and functional account within the track and
trace system prior to engaging in any commercial cannabis activity, including the purchase, sale,
test, packaging, transfer, transport, return, destruction, or disposal, of any cannabis goods.
(b) A licensee shall designate one individual owner as the track and trace system account
manager. The account manager may authorize additional owners or employees as track and trace
system users and shall ensure that each user is trained on the track and trace system prior to its
access or use.
(1) The account manager shall attend and successfully complete all required track and trace
system training, including any orientation and continuing education.
(2) If the account manager did not complete the required track and trace system training prior to
receiving their annual license, the account manager shall sign up for and complete state
mandated training, as prescribed by the Bureau, within five business days of license issuance.
(c) The account manager and each user shall be assigned a unique log-on, consisting of a
username and password. The account manager or each user accessing the track and trace system
shall only do so under his or her assigned log-on, and shall not use or access a log-on of any
other individual. No account manager or user shall share or transfer his or her log-on, username,
or password, to be used by any other individual for any reason.
(d) The account manager shall maintain a complete, accurate, and up-to-date list of all track and
trace system users, consisting of their full names and usernames. (e) A licensee shall monitor all compliance notifications from the track and trace system, and
timely resolve the issues detailed in the compliance notification.
(1) A licensee shall keep a record, independent of the track and trace system, of all compliance
notifications received from the track and trace system, and how and when compliance was
(2) If a licensee is unable to resolve a compliance notification within three business days of
receiving the notification, the licensee shall notify the Bureau immediately.
(f) A licensee is accountable for all actions its owners or employees take while logged into or
using the track and trace system, or otherwise while conducting track and trace activities.
Authority: Section 26013, Business and Professions Code. Reference: Sections 26067, 26070,
26160 and 26161, Business and Professions Code.